Customer Service

It’s too late. I got myself started.

Here are the general rules for now:

1. Assume any person in any position in any industry or anything knows less than you do

2. They are supposed to assume that the customer is right, but you must assume that this is the last thing they actually want to acknowledge.

3. Never ever yell at a customer service representative.

4. Know when to pick your battles, and when to let it go.

5. Always ask to be awarded something, many times you will. Many people I know refuse to do this, because they thing it is rude to ask someone whose job it is to give you something to give you that thing. They will not be insulted if you think your lobster is overcooked because they aren’t your aunt. They only want your money, so if you are paying them that money you should get something resembling what you intended to pay for. This is not self-righteousness, this is a simple transactional confidence that you must have. You will be awarded many things, but you cannot yell at them, be rational and calm. Always always suggest that they do something for you. I have received lifetime subscriptions to online services, refunds on bills and service fees, free food, free movie passes, and free coupons for almond butter, and pineapple juice. As long as you don’t push, or yell, there is literally no harm in asking them to do something for your suffering. Most smart companies aim to please. Don’t exploit this in the negative sense, do exploit it when it’s appropriate to your dissatisfaction.

Stuff

Make an inventory of everything you own. See how much stuff you have. For more, see this article.

Mouse Pads

Do not use the shiny type. Soft only.

Candles

As a general rule, do not burn candles. If absolutely necessary, always make sure to put the candles out before leaving the house.

Dryer

Never leave the house with the dryer going. Stop it and restart it later. If it’s more than 24 hours later you may need to run the laundry again to remove newly acquired mildew smells.

Putting Stuff in Your Car

Only ever put bags, groceries, and parcels in the trunk of your car. If your trunk is not clean enough to do this, clean it.

The advantages of this are that you can easily accept unexpected passengers in your car because the seats aren’t covered in your items. Also, you never have to strain your arm muscles by placing heavy bags across the seats when sitting down. Also, you don’t risk breaking anything by throwing it over to the passenger side seat.

Sitting Outside

When sitting outside either playing guitar or reading a book or using a laptop, get a tripod seat very much like golf seats that are portable and shrink down when lifted. I believe EMS still sells these.

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system D1.7.5

Carry your house key and your car key on a single metal loop. Do not bother with supermarket cards as they inevitably have one at the counter they will swipe for you. Carry your cell phone in your left pocket with your keys. Carry your binder clip wallet in your right hand pocket. Carry gum in your back right pocket.